Responsible Gaming
at hj77 — Your Safety First
hj77 is committed to providing a safe, fair and controlled gaming environment for all players in Bangladesh. Our responsible gaming tools and policies are designed to keep entertainment enjoyable — and to ensure that gambling never becomes a problem.
Adults Only
hj77 strictly enforces the 21+ age requirement for all players in Bangladesh. No exceptions, no exceptions.
How hj77 Protects Its Players
Responsible gaming is not an afterthought at hj77 — it is built into the core of everything we do. From the moment you register, a full suite of protective tools and policies is available to every player, free of charge and accessible at any time.
Self-Exclusion Programme
If you feel that gambling is no longer a recreational activity for you, hj77's self-exclusion tool allows you to close your account for a defined period — 30 days, 90 days, 6 months, 1 year, or permanently. During a self-exclusion period, no deposits, bets or account access are permitted. Contact [email protected] to activate self-exclusion at any time.
Deposit Limits
hj77 allows all players to set daily, weekly or monthly deposit limits on their accounts. Once a limit is set, it takes effect immediately and cannot be raised until the current limit period expires. Lowering a deposit limit takes effect at once. Setting realistic deposit limits is one of the most effective ways to keep your gaming within a healthy budget.
Time-Out & Cool-Off
Need a short break without fully closing your account? hj77's time-out feature lets you pause all gaming activity for 24 hours, 48 hours, 7 days or 30 days. During a time-out, your account remains open but no bets can be placed and no deposits made. Time-outs can be requested at any time by contacting hj77 support.
Loss Limits & Wager Limits
In addition to deposit controls, hj77 offers loss limits and wager limits so you can cap the total amount you are willing to lose or stake in a given period. These limits provide an extra layer of financial protection and are strongly recommended for all players who wish to maintain a healthy relationship with online gaming.
Reality Checks
hj77's reality check feature sends you periodic in-session notifications reminding you how long you have been playing and how much you have wagered in that session. Reality checks help break the immersive nature of extended gaming sessions and give you the information you need to make a conscious decision about whether to continue or stop.
Age Verification — 21+ Strict
hj77 enforces a strict 21-years-and-above age requirement for all players in Bangladesh. Every new account undergoes mandatory KYC identity verification before any deposit or wager can be placed. Accounts belonging to players under the age of 21 are permanently closed immediately upon detection, with all deposits returned and any associated winnings forfeited.
Recognising Problem Gambling
Problem gambling can develop gradually and may not always be obvious. hj77 encourages all players to be aware of the following warning signs in themselves or in someone they know.
Chasing Losses
Placing increasingly large bets in an attempt to recover money that has already been lost — a pattern that almost always leads to greater losses.
Losing Track of Time
Spending far more time gambling than originally intended, losing awareness of how long sessions last, or feeling that time passes very quickly during play.
Gambling Beyond Your Means
Using money set aside for essential expenses — rent, food, bills, family needs — to fund gambling activity, or borrowing money specifically to gamble.
Emotional Distress Linked to Gambling
Feeling anxious, irritable, depressed or restless when not gambling, or gambling as a way to escape from stress, boredom or difficult emotions.
Neglecting Relationships & Responsibilities
Gambling taking priority over family time, work, education or social commitments — or concealing the extent of your gambling from people close to you.
Inability to Stop
Repeatedly attempting to reduce or stop gambling without success, or feeling compelled to gamble even when you know it is causing harm to yourself or others.
Is Your Gambling Under Control?
The following questions are designed to help you reflect honestly on your relationship with gambling. If you answer "yes" to two or more of these questions, hj77 strongly recommends using our responsible gaming tools or contacting our support team for guidance.
Answering these questions honestly — even privately — is an important first step. hj77's support team is available 24 hours a day, 7 days a week, to assist any player who feels their gambling may be becoming problematic.
How to Use hj77's Responsible Gaming Tools
All responsible gaming tools are available free of charge to every registered hj77 player. You do not need to give a reason for using them. Here is how to access each tool.
Set a Deposit Limit
Log in to your hj77 account, navigate to Account Settings, and select the Responsible Gaming tab. Choose your preferred limit period — daily, weekly or monthly — and enter your chosen limit amount in Bangladeshi Taka (৳). The limit takes effect immediately.
InstantActivate a Time-Out
In the Responsible Gaming section of your account settings, select Time-Out and choose your preferred duration: 24 hours, 48 hours, 7 days or 30 days. Your account will be immediately suspended for that period, blocking all deposits and gameplay.
InstantRequest Self-Exclusion
To activate a self-exclusion, contact the hj77 support team directly via live chat or email at [email protected]. State your preferred exclusion period. Our team will process your self-exclusion request within 24 hours and confirm via email when your account has been closed.
Within 24 HoursEnable Reality Checks
In your Responsible Gaming account settings, activate the Reality Check feature and choose your preferred notification interval — every 30 minutes, 60 minutes or 2 hours. You will receive an on-screen reminder showing your session duration and total wager amount at each interval.
Configurablehj77's Responsible Gaming Policy
hj77 is committed to being a responsible operator in the online gaming market in Bangladesh. We believe that gambling should be an enjoyable leisure activity — not a financial strategy, a source of income, or an escape from personal difficulties. Our responsible gaming policy reflects this commitment and governs how we operate the hj77 platform.
hj77 will never encourage players to gamble beyond their means. Our promotional communications do not target players who have self-excluded, activated a time-out or set a deposit limit. We do not advertise to individuals who have been identified as at risk of, or suffering from, problem gambling.
The hj77 platform operates SSL-encrypted, fully secure infrastructure to protect player data and funds at all times. All payment transactions — including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard — are processed through secure, regulated financial channels.
hj77 regularly reviews and updates its responsible gaming tools, policies and training to reflect current best practices in player protection. We take player welfare seriously and are committed to continuous improvement in this area.
Protecting Vulnerable Players
hj77 takes its obligations to vulnerable players — including those with existing gambling problems, those experiencing financial hardship, and young adults — with the utmost seriousness. The following protections are in place at all times on the hj77 platform:
- Mandatory KYC age verification for all new registrations — no player under 21 years of age may hold an account.
- Automated monitoring of player behaviour patterns for indicators of disordered gambling, including sudden large deposit increases, extended high-frequency sessions, and unusual loss-chasing behaviour.
- Proactive outreach by the hj77 support team to players whose behaviour patterns suggest they may benefit from responsible gaming tools.
- Immediate account suspension upon receipt of a self-exclusion request, with no cooling-off period — we act on the request the same day.
- No marketing communications of any kind to players who are under a self-exclusion or time-out period.
- Clear, prominent display of responsible gaming information on all hj77 platform pages, including the games lobby and payment screens.
If a family member or friend raises a concern about a player's account on their behalf, hj77 will treat the concern seriously and take appropriate protective action in line with our player protection protocols.
Gambling as Entertainment, Not Income
One of the most important principles of responsible gaming is understanding the nature of gambling itself. All casino games, slot games and sports betting markets are designed with a built-in house edge, meaning that over the long run, the expected outcome for any player is a net loss. This is not a criticism of gambling — it is simply the mathematical reality of how gaming products are designed and priced.
hj77 encourages all players to approach the platform as a form of entertainment, in exactly the same way as you might budget for a cinema ticket, a meal out, or a sporting event. The money you set aside for gambling should be money you are genuinely comfortable losing — not money you need for essential living expenses, savings, or family commitments.
Never gamble with borrowed money. Never gamble to recover losses from a previous session. Never gamble under the influence of alcohol, extreme stress or strong negative emotion. These are the three most common triggers for problem gambling behaviour, and hj77 strongly urges all players to keep them in mind at all times.
Under-Age Access Prevention
hj77 takes the prevention of underage gambling with the utmost seriousness. The minimum age to register and play on the hj77 platform is 21 years old. This requirement applies to all players across Bangladesh, regardless of location — whether you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh or Cox's Bazar.
hj77 enforces the 21+ age requirement through mandatory identity verification at the point of registration. Every new player must submit a valid government-issued identity document — such as a Bangladesh National Identity Card (NID), passport, or driver's licence — before their account is activated. Accounts that fail age verification are permanently closed, with all associated deposits returned.
If you share a device or computer with younger family members, hj77 strongly recommends using device-level parental control tools to prevent minors from accessing online gambling websites. Several free parental control tools are available for mobile devices running Android and iOS. Please ensure your hj77 account credentials are never accessible to anyone under 21 years of age.
Enjoy hj77 — Safely and Within Your Limits
When gambling is kept fun and within your means, hj77 offers Bangladesh's most exciting online gaming experience — cricket betting, live casino tables, slots, Teen Patti and more.